When an institution has been designing and delivering online learning in one way for years, introducing new courseware can be a challenge. If ever there was an institution up to that challenge, however, it’s Rio Salado College.

A two-year institution based in Tempe, Arizona, Rio Salado serves more than 54,000 students with online courses. While the school was accredited as a community college in 1979, Rio added distance learning in the 1980s, and, in addition to multiple satellite campuses, i…

Instructors who have taught online understand that, like a text, a whiteboard, or a gradebook, courseware, when it is based on sound learning science, can be is a tool that helps instructors do what they do best — teach.

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Rio Salado College in Tempe, Arizona, serves more than 54,000 students from a broad spectrum of backgrounds. This interview with Michael Medlock, associate dean of instructional design and technology, explores how Rio designs online learning to serve all its students.

Many institutions interested in using design thinking start by bringing in consultants. But any institution interested in trying out design thinking may already have all the expertise it needs on campus: its own faculty.